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Terms & Conditions

Welcome to our Website, These are the terms of use (“Terms of Use”) which apply to the Website and all of its divisions, subsidiaries, and affiliate operated Internet websites which reference these Terms of use.

Website is owned and operated by Sky Work Studio (”Company”, “us”, “we” or “our”) with the Company (Reg. no. 002773315-U ).When we refer to “you”, “your” and “yourself” we mean the User of Website, Buyer or Purchaser of Goods.

Please read the following Terms of Use carefully before you start to use this Website. By browsing, accessing or using the Services available through it, you hereby indicate that you agree and accept to these Terms of Use and that you agree to abide by them. Your use of any part of the Website constitutes your acceptance of these Terms of Use which takes effect on the date on which you first use the Website or service. If you do not agree to these Terms of use, your sole and exclusive right is to discontinue using our Website and services.


We reserve the right to change the Terms of Use at any time without prior notice. Any changes to the Terms of Use will be effective immediately with no notice provided. Please check these Terms of Use regularly for updates. Your continued use of the Website following the posting of changes to these Terms of Use constitutes your acceptance of those changes. If you do not agree to abide by these or any future Terms of Service, do not use or access (or continue to use or access) the Websites or subscribe to our Services.


DEFINITIONS

The following terms shall have the following respective meanings:

  •  “Terms of Use”: these Terms of Use, Privacy Policy and any Additional Policies as may be modified from time to time.

  • “User” and “you” : any individual or company who accesses, uses, and/or participates in the Website in any manner, whether as a guest or a user 

  • “Goods” and “Products” means the items on the Website made available by us for you to browse and/or purchase.

  • “Website” means the e-commerce Website operated by us.


Copyright 

The copyrights of all final drawings will belong to clients. Lukislukis.my and artists reserved the right to use any caricature and original images supplied in their marketing materials or promotional materials without formal consent of the customer. Artworks are not for commercial usage. If you need it for commercial, please ask us about a commercial license.

All intellectual property rights, whether registered or unregistered, in the Website, information content on the Website and all the Website design, including, but not limited to, photo, drawing, text, audio, video, recordings, graphics, charts, photographs, icons, and the design, selection, and arrangement of content and all software compilations, underlying source code and software shall remain our property. The entire contents of the Website also are protected by copyright. All rights are reserved.


User Submission and Account 

By using the Website, you represent and warrant that (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you have the authority to enter into these Terms of Service; and (d) your use of our Website or services does not and will not violate any applicable law, regulation or agreement.

Anything that you submit to the Website, including but not limited to, questions, reviews, comments, and suggestions (collectively, “User Content”) will become our sole and exclusive property and shall not be returned to you. By submitting User Content to us or posting it to any area of our Website you automatically grant us and our affiliates an irrevocable, royalty-free, perpetual, fully paid nonexclusive right (including moral rights) and worldwide license to use, copy, reproduce, modify, adapt, publish, translate, communicate to the public, perform, display, and distribute such User Content (in whole or in part) and to prepare derivative works of, or incorporate into other works (in any form) such User Content.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us as to the origin of any User Content.

After register with the Website, it will be your responsibility to ensure that your login details, password and all other details in relation to your account remain confidential at all times. You may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials, you should preserve the confidentiality of your username and password. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify us by e-mail. You are solely responsible for your own losses and losses incurred by us and others (including other users) due to any unauthorized use of your account.


Order

Our Order Acknowledgement webpage and email set out the final details of your order which you have submitted to the Website. Please take care when placing your order. The Order Acknowledgement contains details of the Goods you have ordered, the total cost of the order and an order number. You should keep a copy of the Order Acknowledgment email, you will need to refer to these details when contacting us about your order.

Photo. It's on the client's behalf to follow Lukislukis.my photo requirements to place an order. The quality of artwork depends on your photos supply for best result, please send us clearly show the face and do not make the file smaller (recommend size of image in between 1 mb and 3 mb) If the photo sent by the client is unclear, the client acknowledges that the final result might be not similar with the photo supplied.

Files Storage. All images uploaded on Lukislukis.my, as well as delivered drawings, will be stored on our servers for 365 days. After 1 year of storage, all files will be deleted with no option of restoring.


Payment 

You are entitled to make payment for the Goods with the various payment methods set out on the Website. 

We will take full payment from you at the time you place your order. We will contact you if we have any problems taking payment from the details you provide during the order process. 

All payments are processed by a third party, engaged by Lukislukis.my for such purpose. When disclosing payment information, User warrants to Lukislukis.my that user owns or is authorised to use such payment method by any relevant party. Payment information is kept private. Users shall assume the payment of any applicable taxes when applicable.

Users may cancel their accounts or their payments at any time, however refunds shall not be made, unless a specific case falls under Malaysia laws which obliges Lukislukis.my to make such refund.


Uncontrollable events

We shall not be liable to you or be deemed to have breach the Contract by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond reasonable control.

The following shall be regarded as causes beyond reasonable control, but not limited to:

  • Act of God, explosion, flood, storm, fire or accident;

  • War or threat of war, sabotage, insurrection, civil disturbance or requisition;

  • Acts of restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;

  • Interruption of traffic, strikes, lock-outs, other industrial actions or trade disputes;

  • Power failure or breakdown in electronic facility 

No rebate of refund will be offered in these circumstances.


Liability

By accessing and continue usage of the Website, you constitute that you understand that the use of the Website is at your own risk and the Website is provided to you on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether expressed or implied regarding the use of the Website.

You agree that we and our affiliates shall not be liable for any damages whatsoever that result from your use of or inability to use the Website, your personal account information and authorisation and any other matter relating to the Website. Our entire liability to you under these Terms and Conditions and shall not exceed the price paid for the Goods you have purchased through the Website.


QUESTIONS, CONCERNS OR SUGGESTIONS

Please contact us at ask@lukislukis.my to report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Service.