Our Artist will complete the caricature within 10days after receipt the confirmation for online payment of your order. The final drawing will be executed via the electronic facility identified on the applicable purchase order - website, email. In case you are unable to download the item(s) you purchase, you must contact us within 3 days from the date you received an email. If you do not contact us within 3 days from the date of you received the email, the item(s) you purchased will be considered received, downloaded and delivered to you. All the final drawing will be in soft copy only.